Mastering Rent Collection with Konnexsion Cases: A Detailed Video Guide

2 min read
Feb 15, 2024
Updated: May 14, 2024


Managing rent collection involves much more than just matching payments with invoices. It's about maintaining a detailed dialogue with your tenants, tracking commitments, and handling payments from multiple sources including Housing Benefit, Universal Credit, and direct tenant payments. Our latest video dives deep into the complexities of rent collection and how Konnexsion simplifies this essential task.

Video Overview:

In this comprehensive guide, we explore the multifaceted process of rent collection as managed within Konnexsion. Here are the key features and functions you will learn about:

  • Diverse Payment Sources: Understand how to manage and allocate payments received from various channels such as direct tenant payments, Universal Credit, and Housing Benefits.

  • Integrated Case Management: Discover how Konnexsion’s case management feature keeps track of all tenant communications, agreed dates, and payment promises, ensuring nothing slips through the cracks.

  • Advanced Reconciliation Processes: See in real-time how to reconcile different types of payments and understand the impact of each transaction on your financials.

  • Practical Demonstrations: Follow along with practical examples showing the reconciliation of live data, providing insights into handling complex scenarios like back arrears payments split across multiple tenants.

Key Takeaways:

The video highlights how Konnexsion’s robust system not only simplifies tracking each conversation with tenants but also integrates these interactions with financial transactions for a seamless management experience. By the end of this session, you will gain a clearer understanding of:

  • The strategic importance of detailed communication tracking in rent collection.
  • How to utilize Konnexsion to manage and reconcile diverse payment inputs efficiently.
  • The benefits of a unified system that connects financial data with tenant communications for enhanced operational clarity.

Conclusion: Rent collection can be a complex aspect of property management, but with Konnexsion, it becomes a manageable and even streamlined part of your business. Watch our detailed video to see how you can enhance your rent collection processes, reduce administrative burdens, and improve tenant relations with our comprehensive property management solution.

Embrace the full potential of Konnexsion and transform your approach to rent collection today!